Looking for an exceptional experience…
Earlier this year, I set a goal for myself to review brands and services to look for delightful experiences they could create for a customer.
This time I tried MM.LaFleur. A clothing brand which aspires to revolutionize workwear with a slightly Japanese flair. I’ve heard about the brand at the NRF conference in January. In this case, PR worked, at least for me.
What interested me about MM. LaFleur at first, was their purpose “When women succeed in … Continue Reading
TAGS: brand, Brand Experience, product experience, retail experience, shopping experience // POSTED IN: Consumer Experience, Consumer Insights, Shopper Insights // COMMENTS: Comments Off on Looking for an exceptional experience…